Search Journal

Search Journal is a small pop-up window of TIPP PRO (TIPP Transactions) that lists the Memorial (general journal) journals of an Exact Globe division, so you can pick one and send its number back to the screen that opened the pop-up. You normally reach it from a TIPP transaction screen that has a journal field with a search button, when you do not remember the journal number.

Before you start

  • A TIPP PRO licence must be installed. Without it the page shows a warning and every control except Close is disabled. The licence is installed on the License page under Modules, TIPP, Setup, General, License.
  • At least one Exact Globe division must be set up. The division list only contains active Exact Globe divisions (administrations whose company type is Exact Globe, and which have no end date).
  • TIPP must be able to connect to the Exact Globe back office of the selected division. This is configured on the Backoffice Connection page under Modules, TIPP, Setup, Connections, Backoffice Connection.
  • The selected Globe division must contain at least one Memorial journal, otherwise the list stays empty.
  • The window is a pop-up. It does nothing on its own: it only returns the chosen journal to the page that opened it.

How to find and select a journal

  1. Open the Search Journal pop-up from the journal search button on the TIPP transaction screen.
  2. Check the Division field. It shows the division the calling screen asked for, or, if none was passed, the first Exact Globe division in the list.
  3. If the journal is in another division, choose that division in the Division field. The list reloads at once for the new division.
  4. Look through the list. It has two columns, Journal and Description. Journals are sorted by journal number, lowest first.
  5. Click the journal number in the Journal column. The pop-up closes and the journal number and its description are handed back to the screen that opened the pop-up.

How to page through many journals

  1. The list shows 50 journals per page.
  2. When there are more, use the paging controls of the list to go to the next page. The next page continues after the last journal number of the previous page.

How to reload the list

  1. Click Refresh in the button bar. The list is read again from Exact Globe.

Screen guide

Search field

  • Division: the Exact Globe division whose journals are listed. You choose it from a drop-down. Each entry shows the division number, a dash and the division name. It cannot be left empty. Changing it reloads the list straight away. It is the only filter on this page.

Buttons

  • Close: closes the pop-up without choosing anything. It stays usable even when there is no TIPP PRO licence.
  • Refresh: reloads the list. It is disabled when there is no TIPP PRO licence.

Columns

  • Journal: the journal number. It is a link; clicking it selects the journal and closes the pop-up.
  • Description: the name of the journal as set in Exact Globe. It is plain text and not clickable. The columns cannot be sorted.

What is listed

  • Only Memorial journals (general journals) are shown. Other journal types, such as bank, cash, sales or purchase journals, are not listed.

Messages and what to do

  • “Failed: No TIPP PRO licence available; please reach out to TICE-IT. TIPP Transactions requires a TIPP PRO licence to process transactions (the current licence is ‘…’). Install the TIPP PRO licence file on the Synergy License Management page (Modules > TIPP > Setup > License).” Cause: the installed licence is not TIPP PRO, or the licence could not be read. Fix: contact TICE-IT and install the TIPP PRO licence file. Until then the page is read-only and only Close works.
  • “No Exact Globe division (bedryf.CompanyType = 6) is available.” Cause: there is no active Exact Globe division to choose from. Fix: ask your administrator to make sure an Exact Globe division exists and is active. The journal list is hidden.
  • “Could not connect to the Exact Globe back-office for this division. Check the SQL credentials and the division configuration on the Backoffice Connection page [Modules, TIPP, Setup, Backoffice Connection], and that your TIPP licence is valid [Modules, TIPP, Setup, License]. Detail:” followed by a technical detail line. Cause: TIPP cannot reach the Globe database of the selected division. Fix: choose another division in the Division field to see whether the problem is limited to one division, and ask your administrator to check the Backoffice Connection page and the licence. The Division field stays available so you can try another division.
  • “Could not load divisions:” followed by detail. Cause: the division list could not be read. Fix: reopen the pop-up and, if it persists, report the detail text to your administrator.
  • “Journal search failed:” followed by detail. Cause: the journal query against Exact Globe failed. Fix: click Refresh, try another division, and report the detail text if it continues.
  • “No Memorial (general) journals found in division ‘NNN’. A Memorial journal (dagbk.type_dgbk = ‘M’) must exist in this administration.” Here NNN is the division number. Cause: the selected division has no Memorial journal. Fix: create a Memorial journal in Exact Globe for that division, or choose another division.

What you cannot do here

  • You cannot create, change or delete journals. Journals are maintained in Exact Globe.
  • You cannot search by text or filter by journal type. The only filter is Division, and only Memorial journals are shown.
  • You cannot list divisions that are not Exact Globe divisions or that have ended.
  • You cannot sort the list; it is always in journal number order.
  • Without a TIPP PRO licence you can only close the window.

Related pages

  • TIPP Transactions screens that contain a journal field: they open Search Journal and receive the chosen journal number back.
  • Backoffice Connection (Modules, TIPP, Setup, Connections, Backoffice Connection): where the connection to each Exact Globe division is configured.
  • License (Modules, TIPP, Setup, General, License): where the TIPP PRO licence is installed.

Common questions

What is Search Journal for?

It lets you look up a Memorial (general) journal in Exact Globe and send its number back to the screen that opened the pop-up. Click the journal number to select it.

How do I choose a journal?

Click the journal number in the Journal column. The pop-up closes and the number and description are returned to the calling screen.

Why can I not find my bank or sales journal here?

Search Journal only lists Memorial (general) journals. Other journal types are never shown on this page.

How do I see journals of another division?

Change the Division field. The list reloads immediately and shows the Memorial journals of the division you picked.

Which division is shown first?

The division that the calling screen passed on. If it passed none, the first Exact Globe division in the list is used.

Why is the list empty?

The selected division has no Memorial journal, and the page then says “No Memorial (general) journals found in division”. Create one in Exact Globe or choose another division.

Why is everything greyed out and only Close works?

There is no TIPP PRO licence. Install the TIPP PRO licence on the License page (Modules, TIPP, Setup, General, License) or contact TICE-IT.

What does “Could not connect to the Exact Globe back-office for this division” mean?

TIPP cannot connect to the Globe database of that division. Try another division, and ask your administrator to check the Backoffice Connection page (Modules, TIPP, Setup, Connections, Backoffice Connection) and the licence.

How many journals are shown at once?

50 per page, sorted by journal number. Use the paging controls to see more.

Can I type a search term?

No. The page has no text search, only the Division choice.

Some of this content was drafted with the help of AI. We aim to keep it accurate, but it may contain errors or become outdated as Exact Synergy and TIPP change. It is general guidance, not advice for your specific setup, so test changes in a non-production environment first. Spotted a mistake? Let us know at tipp@tice-it.com.