TICE-IT Productivity Pack
Exact Synergy.
Faster. Cleaner.
Smarter.
Now, conversational.
TIPP brings AI, live workspaces and a modern interface to your existing Synergy environment. Nothing replaced.
Explore CORE or PRO ↓CORE $21 · PRO $30 / user / month
TIPP CORE
The intelligence layer.
Find answers, see your ERP data and work with less friction — inside Synergy.
Context-Aware AI
Open a customer record. TIPP knows the account, open requests, workflows, documents and emails saved in Synergy.
TIPP Lenses
Ask for a KPI, chart or dashboard in plain language. Live views sit on account, project and item cards, or shared boards.
High-Speed Workspaces
Financial, logistics and manufacturing data inside Synergy. No need to open Globe just to check an invoice status.
Love Your ERP Again
Smart menus, responsive layouts, cleaner tables and consistent button bars. Less time fighting the interface.
Your choice of AI provider: Gemini, Grok, Azure OpenAI, ChatGPT, Mistral or Claude. Bring your own API key.
TIPP PRO
Your ERP,
through conversation.
Everything in CORE, plus TIPP Transactions and Assistant. Ask in plain language; TIPP drafts the work and waits for your confirmation before saving.
Since the Transactions demo was recorded, purchase orders, PO receipts, order fulfilment, stock transfers and printing have also become available in PRO.
Entry screens in Synergy
Create and maintain transactions from mobile, tablet or desktop. No Remote Desktop session needed.
PDF to sales order
Upload a customer’s purchase order. TIPP extracts the data and prepares an order for your confirmation.
Ask, then act
Discuss orders, AR and inventory. Create or update transactions in the same conversation.
You stay in control
Assistant uses your Synergy rights. Every change needs confirmation; administrators can set it to Read only or switch it off.
Business rules & AI privacy
Transactions run through Exact’s connectivity layer; your business rules, validations and workflows stay enforced. For chat questions, only your question and the database layout go to your AI provider. Result rows stay on your server. PDF to sales order sends the PDF, customer list and item catalog so the AI can match them.
Two ways in
CORE or PRO.
Choose one subscription for your team. PRO includes CORE — you don’t need both.
TIPP CORE
The intelligence layer.
AI, live insights and a cleaner Synergy workspace.
For Synergy with Globe or Macola
- Context-Aware AI and conversational answers
- TIPP Lenses for self-service BI
- High-Speed Workspaces
- Smart menus and a modern interface
- Bring your own AI provider
TIPP PRO
Your ERP, conversational.
Everything in CORE, plus transactions and Assistant.
Minimum 10 users · Transactions for Exact Globe
- All CORE features included
- Create and update ERP transactions
- PDF purchase order to sales order
- TIPP Assistant, with confirmation before changes
- TIPP Studio for integrations and alerts
TIPP must be licensed for the total number of users in your Exact Synergy license.
Installation peace of mind
On top of Synergy.
Not a replacement.
Quick install. No data migration.
Exact Synergy Enterprise Product Update 500 and higher.
Non-destructive
TIPP sits on top of your existing Synergy environment.
Plan a brief restart
A brief web-server restart is needed. Plan it outside working hours.
PRO Windows service
PRO also installs a small Windows service.
Reversible
TIPP can be disabled. Bring your own API key to control AI costs.
The cost of a slow UI.
For illustration: four people at $80/hour, each losing 90 minutes a day, represents over $10,000 a month in lost productivity. Your team’s actual time and cost will vary.
Talk to TICE-IT
See TIPP in your workflow.
Talk with us about CORE or PRO for your Synergy environment.
Resources
The practical details.
Installation, the user manual, the Studio manual, release notes and the Knowledgebase.
Installation guide ↗
Follow the CORE or PRO installation path.
Product updatesRelease notes ↗
What’s changed in each release.
Help articlesKnowledgebase ↗
Help articles for each TIPP page, matching the in-page Help widget.
PrivacyUsage statistics ↗
What TIPP shares and how to turn it off.
Using TIPPUser manual ↗
A quickstart and worked use cases for your team’s everyday work.
AutomationStudio manual ↗
Set up TIPP Studio and build jobs for Globe, Synergy and mail.