Search Buyer

Search Buyer is a small pop-up in TIPP PRO that lists the buyers (purchasers) of an Exact Globe division so you can pick one. It is opened from the purchase order page, where the chosen person is filled into the person field of the order. Purchasers use it when they create or edit a purchase order and need to assign a buyer.

Before you start

• You need a TIPP PRO license for the page to be fully usable. Without a valid TIPP PRO license the page still shows, with a license warning at the top, but everything except the Close button is read-only and you cannot work with it.
• The page needs a working connection to the Exact Globe back-office of the division. This is set up on the Backoffice Connection page [Modules, TIPP, Setup, Connections, Backoffice Connection]. The license is checked on the License page [Modules, TIPP, Setup, General, License].
• The person you want must exist in Exact Globe as an active employee with the Buyer option ticked. Only those people are listed.
• The pop-up is opened from the purchase order page, which passes the division along. If you open it without a division, it falls back to the division stored on the page.

How to find and select a buyer

1. On the purchase order page, open the buyer search next to the person field. The Search Buyer pop-up opens and immediately lists the first 25 buyers, sorted by name.
2. To narrow the list, type part of a name, a person number or an e-mail address in the Buyer field. The list refreshes as soon as you leave the field. You can also click the Search button.
3. If there are more than 25 matches, use the paging at the bottom of the list to see the next page.
4. Click the buyer’s name in the Buyer column. The pop-up closes and the purchase order page receives that person and shows the name.

How to leave without choosing

1. Click the Close button in the button bar. The pop-up closes and the purchase order keeps its current person.

Screen guide

Search field

• Buyer: free text. The list shows buyers whose full name, person number or e-mail address contains what you typed. It is not case sensitive in practice and you can type just a part. Leave it empty to see all buyers. When the pop-up is opened with a name hint from the calling page, that hint is filled in on first load; a hint that is only a number is ignored.

Buttons

• Search: refreshes the list using the text in the Buyer field.
• Close: closes the pop-up without selecting anyone. This is the only button that still works when the TIPP PRO license is missing.

Columns

• Buyer: the full name of the person. Click it to select that person. It is the only clickable value in a row.
• Job title: the person’s job title from Exact Globe. Empty if none is set.
• E-mail: the person’s e-mail address from Exact Globe. Empty if none is set.

Which people are listed

• Only active employees that are flagged as Buyer in Exact Globe.
• Sorting is fixed on name; the columns cannot be sorted by clicking them.
• The page shows 25 buyers per page.

Messages and what to do

• “No buyers found in division ‘…'”: nothing matched. The message adds that only active employees flagged as buyer are listed. Fix: in Exact Globe, open the person under HR / Resources, tick the ‘Buyer’ checkbox, make sure the person’s status is Active, save, then search again. If you typed a search text, the message also names it (“matching ‘…'”); clear the Buyer field to see all buyers.
• “Could not connect to the Exact Globe back-office for this division. Check the SQL credentials and the division configuration on the Backoffice Connection page [Modules, TIPP, Setup, Backoffice Connection], and that your TIPP license is valid [Modules, TIPP, Setup, License]”: the page cannot reach the Globe database. A technical detail line follows. The search field and list are hidden. Fix: ask your TIPP administrator to check the back-office connection and license.
• “Buyer search failed: …”: the list could not be loaded. The text after the colon is the technical reason. Close the pop-up, reopen it and try again; if it persists, pass the full message to your administrator.
• A TIPP PRO license warning at the top of the page: the license is not PRO or has expired. The page becomes read-only except Close.

What you cannot do here

• You cannot create, edit or activate a buyer. Do that in Exact Globe under HR / Resources by ticking Buyer and setting the status to Active.
• You cannot select more than one buyer; one click picks one person.
• You cannot list people who are not flagged as buyer, or who are not active.
• You cannot sort by Job title or E-mail.

Related pages

• Purchase order page (TIPP Transactions Purchase Order): opens this pop-up to choose the person on the order.
• Backoffice Connection and License setup pages: needed for the connection to Exact Globe.

Common questions

• What is the Search Buyer page for? It lets you pick a buyer from Exact Globe for a purchase order. Click a name and it is returned to the order.
• How do I select a buyer? Optionally type part of the name, number or e-mail in the Buyer field, then click the buyer’s name in the list. The pop-up closes by itself.
• Why is my colleague not in the list? Only active employees with the Buyer checkbox ticked in Exact Globe are listed. In Exact Globe open the person under HR / Resources, tick Buyer, set the status to Active and save.
• What can I type in the Buyer field? Part of a full name, a person number or an e-mail address. Any part of the value matches.
• Why do I only see 25 people? The list shows 25 buyers per page. Use the paging controls under the list to see more, or type a search text.
• What does “No buyers found in division” mean? No active buyer matches your search in that division. Clear the Buyer field, or flag the person as Buyer and Active in Exact Globe.
• Why can I only click Close? The TIPP PRO license is missing or expired, so the page is read-only. Check the License page [Modules, TIPP, Setup, General, License].
• Can I sort the list by job title or e-mail? No. The list is always sorted by buyer name.
• Which division does the search use? The division passed by the purchase order page. The list only shows buyers of that division’s Exact Globe administration.
• How do I close the pop-up without choosing? Click Close in the button bar.